Title

What about Service Quality, Satisfaction, and Loyalty in e-Business? A Systematic Review of Literature

Type of Publication
Conference Article
Citation
Prihatna K. A, So . I. G, Saroso . H and Kosasih W.. What about Service Quality, Satisfaction, and Loyalty in e-Business? A Systematic Review of Literature,
ISSN
-
Published Year
2021
Volume
-
Page
-
URL
https://research.binus.ac.id/publication/F035E558-5099-417F-8A6A-DAEDBD212AF8/what-about-service-quality-satisfaction-and-loyalty-in-e-business-a-systematic-review-of-literature/
Author(s)
  • Kusumah Arif Prihatna, S.T., M.I.Kom.

    Kusumah Arif Prihatna, S.T., M.I.Kom.

  • Prof. Idris Gautama So, S.E., S.Kom., M.M., Ph.D.

    Prof. Idris Gautama So, S.E., S.Kom., M.M., Ph.D.

  • Dr. Ir. Hardijanto Saroso, M.MT., M.M., CDMS, CBV

    Dr. Ir. Hardijanto Saroso, M.MT., M.M., CDMS, CBV

  • Wibowo Kosasih