Title

The Comparison of CRM Model: a Baseline to Create Enterprise Architecture for Social CRM (SCOPUS)

Type of Publication
Journal Article
Citation
Meyliana and Budiardjo E. K. (2014). The Comparison of CRM Model: a Baseline to Create Enterprise Architecture for Social CRM (SCOPUS). Lecture Notes in Electrical Engineering, 285 (1), 479-487
ISSN
1876-1100
Published Year
2013
Volume
285
Page
479
URL
https://research.binus.ac.id/publication/13BD1F6E-5DD7-4D98-9E79-71D4D7A10D0D/the-comparison-of-crm-model-a-baseline-to-create-enterprise-architecture-for-social-crm-scopus/
Author(s)
  • Meyliana, S.Kom., M.M.

    Meyliana, S.Kom., M.M.

  • Eko K Budiardjo