Creating an effective virtual environment in distance learning is necessary for universities to increase students' and alumni's engagement as consumers. This study investigates the role of ease of use and relevant information in increasing alumni engagement in distance learning education. The experience quality and perceived service value have included in the research model. The online questionnaire was distributed via email to distance learning alumni programmes. The study's findings revealed that ease of use and relevant information affected the quality of experience, perceived value, and engagement behavior. This study contributes to higher education that provides distance learning to increase alumni engagement, both academically and non- academically.

Ease of use, relevant information, alumniengagement, experience quality, service value, online learning

• Shiyrah Theosebes Sela, S.S.,M.Pd

• Dr. Ridho Bramulya Ikhsan, S.E., MM

• Dr. Yuniarty, S.E., M.MSI

• Dr. Ade Jamal Mirdad, S.E., M.Si.