TITLE

Tata Letak Fasilitas Toko Buku Tematik

TYPE

Seminars

Abstract

Facility layouts design in service industry has a very important role as in the manufacturing industry. Facility layout should ensures the services provided in accordance with customer expectations and customer satisfaction level. This paper discusses facilities layout design in a thematic bookstore. The process begins with the concept of a bookstore service design including canvas business model, and a service package to be delivered to consumers. Subsequently a service blueprint is created which is eqquiped by a possible process flow. The designs that have been made are used for the determination of equipment and room requirements on the facilities made. A bubble diagram is applied to the initial design of the layout that includes the flow of people, information and goods. Lastly the proximity between the facility areas at the bookstore is determined by dimensionless diagram and Activity Relationship Chart (ARC).

Citation

Victoria A, M A. O, Suwandi M. D, Pratiwi T and Zuraida R. (2017). Tata Letak Fasilitas Toko Buku Tematik. Prosiding Seminar Nasional Facilites Planning & Lomba Perancangan Tata Letak Fasilitas 2017`, 106-111. Universitas Trisakti: Universitas Trisakti

Keywords

facility layout, bookstore, canvas bussiness model, service package, service blueprint

Published On

Prosiding Seminar Nasional Facilites Planning & Lomba Perancangan Tata Letak Fasilitas 2017`

Author

Aurelia Victoria

  • Anggi Octari M
  • M. Dimas Suwandi
  • Tunjung Pratiwi
  • Rida Zuraida

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