Title

Building Social CRM Framework on Enterprise Architecture Framework using Value Chain Process Approach (SCOPUS)

Type of Publication
Journal Article
Citation
Meyliana and Budiardjo E. K. (2014). Building Social CRM Framework on Enterprise Architecture Framework using Value Chain Process Approach (SCOPUS). CONTEMPORARY ENGINEERING SCIENCES , 7 (14), 671-676
ISSN
1313-6569
Published Year
2014
Volume
7
Page
671
URL
https://research.binus.ac.id/publication/C4026932-B93A-4873-AA3C-B0DBB41F518F/building-social-crm-framework-on-enterprise-architecture-framework-using-value-chain-process-approach-scopus/
Author(s)
  • Meyliana, S.Kom., M.M.

    Meyliana, S.Kom., M.M.

  • Eko K. Budiardjo