Title

The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta

Type of Publication
Journal Article
Citation
Nurcahyo R, Fitriyani A and Hudda I. N. (2017). The Influence of Facility and Service Quality towards Customer Satisfaction and Its Impact on Customer Loyalty in Borobudur Hotel in Jakarta. Binus Business Review, 8 (1), 23-29
ISSN
2087-1228
Published Year
2017
Volume
8
Page
23
URL
https://research.binus.ac.id/publication/99D85576-7EF7-43D9-BD8C-02EF5222F0EC/the-influence-of-facility-and-service-quality-towards-customer-satisfaction-and-its-impact-on-customer-loyalty-in-borobudur-hotel-in-jakarta/
Author(s)
  • Rianto Nurcahyo, S.E., M.M

    Rianto Nurcahyo, S.E., M.M

  • Annisa Fitriyani

  • Irma Nur Hudda