Title

Costumers Satisfaction Analysis at Kartika Hotel International in East Java Using Fuzzy Servqual Approach

Type of Publication
Journal Article
Citation
Sarjono H. (2014). Costumers Satisfaction Analysis at Kartika Hotel International in East Java Using Fuzzy Servqual Approach. International Business Management, 8 (3), 159-167
ISSN
19935250
Author(s)
  • Haryadi Sarjono, S.T., M.M., M.E.

    Haryadi Sarjono, S.T., M.M., M.E.