The research objective is to develop an application that allows users to participate in a loyalty program
and facilitate Smartphone enterprise (Merchant) in access, sale and observation of customer transactions
through mobile applications. Design method used is object-based design that includes a UML of use case
diagrams, use case narrative, class diagram, sequence diagrams and activity diagrams. Results achieved in the
form of mobile applications that are able to facilitate customer in managing loyalty cards as well as to increase
customer loyalty. This application features, such as add points, redeem, news, transaction history, and message
that can facilitate customer in managing customer loyalty card. The conclusion of this design is that the
application of E Points can enable customers to manage a loyalty card in Smartphone, add points, redeem
rewards, obtain the latest promotional information through news features, and view transaction history.
Irina A, Megawati, Abednego, Chandra N, Wairooy I. K and Aulia A. (2016). Mobile Loyalty Application Development Based on Android. ComTech, 7 (1), 19-28.