Is service fairness influencing customers' satisfaction and intention to pay insurance premium? A case in BPJS Kesehatan Indonesia
Type of Publication
Journal Article
Citation
Abdinagoro . S. B. (2019). Is service fairness influencing customers' satisfaction and intention to pay insurance premium? A case in BPJS Kesehatan Indonesia. Journal of Business & Retail Management Research, 13 (1), 1-1
ISSN
1751-8202