Title

Mapping the Customer Experience Management Strategies for Customer Loyalty in Retail Hypermarket Jabodetabek

Type of Publication
Journal Article
Citation
Logahan . J. M, Meliala J. S and Putong I. (2015). Mapping the Customer Experience Management Strategies for Customer Loyalty in Retail Hypermarket Jabodetabek. The Winners, 16 (1), 15-24
ISSN
1412-1212
Author(s)
  • Drs. Jerry Marcellinus Logahan, M.Si.

    Drs. Jerry Marcellinus Logahan, M.Si.

  • Janita Sembiring Meliala, S.E., M.M.

    Janita Sembiring Meliala, S.E., M.M.

  • Iskandar Putong, S.E., M.M.

    Iskandar Putong, S.E., M.M.