Title

Penerapan Customer Relationship Management (CRM) pada Aplikasi Pengiriman Pesan Instan: Studi Kasus: WhatsApp, WeChat, Line, KakaoTalk

Type of Publication
Journal Article
Citation
Tjhin V. U. (2014). Penerapan Customer Relationship Management (CRM) pada Aplikasi Pengiriman Pesan Instan: Studi Kasus: WhatsApp, WeChat, Line, KakaoTalk. Ultima InfoSys - Jurnal Sistem Informasi, 5 (1), 20-26
ISSN
2085-4579
Published Year
2014
Volume
5
Page
20
URL
https://research.binus.ac.id/publication/0F17819A-368F-43B7-A7AB-E7497B40F7CA/penerapan-customer-relationship-management-crm-pada-aplikasi-pengiriman-pesan-instan-studi-kasus-whatsapp-wechat-line-kakaotalk/
Author(s)
  • Viany Utami Tjhin, S.Kom., M.M.

    Viany Utami Tjhin, S.Kom., M.M.